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Adayak Promise to Customers

Adayak Promise to Customers

Our Promise

1. Great Selection
We offer great products in dozens of size and color combinations - best of all, we are constantly adding new products to our line. We have apparel in categories ranging from hiking & camping to kayaking & fishing.

2. Eco-Friendly Apparel
Over 75% of the clothing items offered on our store are made from organic cotton or recycled polyester.

3. We Give Back
We are a big beliver in giving back to environmental and wildlife conservation efforts. We are currently running a new program called "Buy a Tee, Plant a Tree" where every t-shirt or hoodie sold on our store will help restore Brazil's Atlantic Forest. Click for more details.

4. $4.99 Flate Rate Shipping
We offer $4.99 flat rate shipping on all domestic orders. That means you can order $1,000 in merchandise and still only pay $4.99 for shipping. We ship all orders via USPS First Class Mail or Priority Mail so you will receive your order in generally 3 days.

5. Secure Shopping
Shoppers can feel safe purchasing from Adayak. Our checkout process is certified PCI-Complaint and we use a 128-bit SSL certificate that encrypts your orders and we will never share or sell your information with anyone.

6. 100% Customer SatisfactionMoney Back Guarantee
Not happy with your order? Talk to us and we'll make things right or give you 100% of your money back.

7. Return Policy
We offer am industry leading 365-day return policy.

8. Exceptional Customer Service
Our customer service agents are in-house, highly trained and dedicated to helping your every need. Call 904-410-8997 or email for help today.

9. Rewards
We believe all our customers should be rewarded. There are two ways to earn store credit towards a future purchase. One, submit a picture of yourself wearing apparel. Two, submit a trip report or essay from an outdoor experience you've had. Please contact us for details.

10. 5% Military Discount
Are you a member of the United States armed forces? We want to honor your commitment to serve our country. Please contact us to see if you qualify.

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