Have you ever bought something online and received the wrong order? It sucks doesn't it - you have to package everything back up and reship it to the company for your exchange or refund. At Adayak, we want our customers to be happy with their orders but we know that mistakes happen sometimes. Maybe the shirt doesn't fit right or that color doesn't look good on you? Whatever your reason, we are happy to assist you with a return or exchange.

We offer a 90-day money back guarantee. I'm sure you've heard "No Hassles" many times before. At Adayak, we mean it. Return or exchange any product from our site within 90-day... no questions asked.

If Adayak screws up
We don't have fancy robots making products and packaging orders here. We are human so there is a chance we might screw up your order - don't count on it though. In the event that we do, we will pay the shipping for the return or exchange by refunding $5 on your credit card PLUS we will give your $5 in store credit towards your next purchase.

Still have questions about our Returns & Exchanges policy? Check out these FAQs:

Where do I send a return?
Adayak: Returns
12620-3 Beach Blvd. #115
Jacksonville, FL 32246

I ordered the wrong size, can I exchange it for a new size?
Yes you can - and we'll ship the new size to you for free.

You sent me the wrong product. What now?
We're sorry! You can either return the product to us or exchange it for the correct item. Because we screwed up, we're going to pay you $5 for the shipping costs back to us and give you $5 in store credit towards your next purchase.

How long do I have to return something and get a full refund?
90 days.

Can I return a product after I've used it?
Yes. If you're not happy with your purchase for any reason, send it back.