At Adayak, we want our customers to be happy with their orders but we know that mistakes happen sometimes. Whatever your reason, we are happy to assist you with an exchange or refund, with a $5 restocking fee for each shirt exchanged and a $10 restocking fee for each shirt refunded.
We offer a 30 day exchange guarantee. I'm sure you've heard "No Hassles" many times before. At Adayak, we mean it. Return or exchange any product from our site within 30 days... no questions asked.
Please carefully select your size before placing an order! We find that this is the main cause for returns and exchanges. The sizes and their specific measurements can be found on the site.
If Adayak screws up
We don't have fancy robots making products and packaging orders here. We are human so there is a chance we might screw up your order - don't count on it though. In the event that we do, we will pay the shipping for the return or exchange by refunding $5 on your credit card PLUS we will give your $5 in store credit towards your next purchase.
Still have questions about our Returns & Exchanges policy? Check out these FAQs:
Where do I send a return?
3044 N Spurway
Ann Arbor, MI 48105
You sent me the wrong product. What now?
We're sorry! You can either return the product to us or exchange it for the correct item. Because we screwed up, we're going to pay you $5 for the shipping costs back to us and give you $5 in store credit towards your next purchase.
I (customer) accidentally gave incorrect shipping address information!
The package will come back to us if you give us the wrong address. However, when we send it the second time to the correct address, there will be no free shipping.
How long do I have to return something and get a full refund?